Room Support is a powerful feature of our Velocity AV control and management system. It provides integrated help desk capabilities to expedite room support services should they be required.
An important end-user expectation with AV systems is that they be simple to operate with little or no effort.
In this respect, there is nothing more basic than walking into an empty meeting room, your presence being detected, and then the system powering up automatically for you.
AV in the modern conference room can get complicated, but users demand that it be easy and intuitive. They expect to be able to use Microsoft Teams or Zoom in whatever way they see fit – with a built in room PC, a Zoom Rooms or Microsoft Teams Rooms codec, or connecting their laptop at whichever connection point is most convenient.
For drag-and-drop control of Atlona as well as third-party displays, sources, AV switching, and other components, Velocity includes a built-in library of drivers for hundreds of manufacturers and thousands of individual devices.