Technical Support

Welcome to Atlona’s Technical Support page. Many of your solutions can be found in our Help Center. We also have many support services which are listed below.

Help Center

  • Draw on the expertise of our support engineers and find firmware, user manuals, control drivers, and related help center articles.
Learn More

Contact Technical Support

  • Direct access to Atlona’s technical support system. This form will automatically create a ticket on your behalf and one of our team members will be assigned your case.
Submit a Request

Phone and Support Hours

Tech Support Hours

U.S. and Canada
Monday – Friday 5:00 AM – 5:00 PM (Pacific)

Europe and Middle East
Monday – Friday 9 00 AM – 5:00 PM (UTC +1)

Phone & Email Support

U.S. and Canada
Office: +1 408.962.0515

Europe and Middle East
Switzerland: +41 43 508 43 21
Germany: +49 6196 771 5944
UK: +44 20 3929 8275
Israel: +972 9 970 8722


Need to chat? Our chat button is located at the bottom right of the website.

Need a control driver? Complete the Driver Request Form to contact our team about creating a Velocity control driver for your device.