Atlona Careers

The company attracts progressive, agile and entrepreneurial leaders that have strong business acumen combined with a customer centric orientation. Atlona offers a fast paced, and creative environment where employees around the world can grow and evolve to keep up with the speed of technological advancements continually reshaping the industry. Committed to changing the world, Atlona offers its employees a culture where they can pursue their professional and personal interests and love what they do.

Atlona is seeking trailblazers and out of the box thinkers. Our employees are shaping the world of tomorrow, and driving innovation. We invite you to explore the job opportunities available at Atlona.

North America Jobs

EMEA Jobs

Atlona is an EEO Employer

To protect the interests of all parties, Atlona/Panduit will not accept unsolicited resumes from any source other than directly from a candidate, or third-party vendors who have signed a formal agreement with Atlona/Panduit. Any recruiting/search firm interested in a relationship with Atlona/Panduit should contact Human Resources at talent.acquisition@panduit.com PRIOR to reaching out to any Atlona or Panduit employee or manager.

If you are a qualified individual with a disability and need an accommodation or accessibility assistance to apply for one of our positions, you may submit a request via email to accommodation.request@panduit.com. Please note that this option is available only to those individuals with a disability that inhibits their ability to apply online. In order to express interest, please include the information related to the specific position you are interested in (job title, location, etc) when submitting your request.

North America Job Postings

Technical Support Engineer I

Full responsibility for the following functional areas:

  • Communicate with customers to support Atlona’s numerous audio/video products
  • Logs all customer technical support issues clearly into Zendesk ticketing system
  • Address information requests with help center articles and Atlona resources
  • Engage Tier 2 Engineer on issues not found in Atlona Help Center
  • Escalate issues beyond basic extender troubleshooting–RMA/AR to Tier 2
  • Triage support requests, set customer expectations, and queue tickets
  • Assist Tier 2 and/or RMA team in processing RMA/AR for customers
  • Might be required to be on rotational basis for weekend coverage

Education and Skills and Experience:

  • Bachelor’s degree in Electrical Engineering or equivalent experience
  • Minimum of 1 year as an AV installer or technical support agent
  • Knowledge of HDMI, EDID, RS232, IR, cabling (TP, UTP), and IP
  • Certified CTS General or other – preferred (not required)
  • Experience with support ticketing system or CRM
  • Detail oriented, self-motivated, and team player
  • Superb written and oral communication skills
  • Ability to work in a dynamic environment
Apply Here

Regional Sales Manager, Canada (Commercial and Residential)

What You’ll Be Doing: 

Reporting to the Director of Sales for North America, you will work from your home office, with travel as needed, serving as the primary business contact and satisfaction-provider for our clients. The RSM will consistently provide excellent customer service to accounts, as well as communicate client needs and goals to the company, in order to ensure the highest level of customer care. You will own both the strategy for sales and the tactical growth of revenue in your assigned territory, and will develop and expand regional sales operations, including planning, forecasting and executing all sales activities. You will take ownership for achieving assigned sales quotas together with customer goals, developing business and proposals for presentation to customers, and coordinating account resources with representatives from marketing, pre- and post-sales engineering, and development. The RSM will have and build relationships in the industry, to include: End-users in corporate, education and government sectors; consultants who specify products into design and applications of commercial Audio Video; industry affiliations; key system integrators; and complimentary manufacturers. Responsibilities for this high profile, individual contributor role include:

  • Communicate with customers to support Atlona’s numerous audio/video products
  • Logs all customer technical support issues clearly into Zendesk ticketing system
  • Address information requests with help center articles and Atlona resources
  • Engage Tier 2 Engineer on issues not found in Atlona Help Center
  • Escalate issues beyond basic extender troubleshooting–RMA/AR to Tier 2
  • Triage support requests, set customer expectations, and queue tickets
  • Assist Tier 2 and/or RMA team in processing RMA/AR for customers
  • Might be required to be on rotational basis for weekend coverage

Education and Skills and Experience:

  • 8+ years of experience and a proven track record selling Audio Video equipment in the Commercial channel.
  • CTS certification or knowledge of integration and system design equivalent.
  • Highly technical with current technology and methods of video transport, including video over IP.
  • Experienced as a trainer, with the ability to teach and motivate large groups or in one-on-one presentations.
  • BA/BS in marketing or business management, or equivalent work experience preferred.
  • Extensive experience in all aspects of Customer Relationship Management and Customer Service.
  • Excellent communicator capable of building relationships and communicating effectively with every level in the organization through outstanding verbal, written, and presentation skills.
  • Ability to travel greater than 50% of the time. 
  • Strong motivation for sales; aggressive and diligent attitude in reaching sales objective, ability to develop go to market plans, market knowledge and understanding the customers’ needs. Proven closing skills and success in meeting sales goals.
  • Self-starter who is able to successfully work both independently and as part of a team.
  • Highly energetic personality who enjoys working in a growing team atmosphere and a good attitude towards working in a highly dynamic work environment.
  • Proficient with Windows operating system, Excel, Outlook, PowerPoint, Word and other standard MS programs.

Work Location:

This is a remote position for someone located in Canada. Must have a valid passport for International Travel throughout Canada and the United States.

Apply Here

EMEA Job Postings

There are currently no open positions in EMEA